Frequently asked questions
What does your clinic treat?
Depression, anxiety, stress, parenting issues, relationship issues, grief, perinatal mood disorders, life transitions and more. If you are experiencing complex mental health conditions, you may be more appropriately served in a practice that can provide more resources and wrap around services for your best care due to the size of this practice. This is a small private practice, and we don’t want to overpromise and underdeliver! We love to teach our patients and strive to educate, we value holistic/integrative approach to optimize your mental health.
What populations does your clinic treat?
Children, Teens, Adults, Geriatrics
What can I expect the first appointment? A full comprehensive psychiatric evaluation to review all your mental health concerns. This helps us determine if we are a good fit to achieve your mental health needs, some needs expand the reach of our small clinic. If you have prior medical records, please bring them. Please know the first appointment is an evaluation and does not always result in a prescription and no patient/provider relationship is established during an evaluation appointment.
What forms of payment does your clinic take?
We take credit cards, HSA, and insurance. Payment is due on the day of service, this includes all co-pays/unmet deductibles. All new appointments require a credit card to secure appointment.
What are the clinic hours?
Monday-Thursday by appointment 8:00am-4:00pm
How do I make an appointment?
Book through the website or call our office. We will send you an intake packet that must be complete prior to appointment. Our clinic is paper free and requires a minimum of 48-72 hour turnaround time to process requests. We do not offer same day appointments. If you are experiencing a psychiatric emergency, please call 911, 988, and/or visit your local emergency room. At this time, we allow self-scheduling and booking. Referral requests can be faxed to 812-308-4228.
Do you offer telehealth appointments?
Yes! However, we feel the best therapeutic relationships start in person but absolutely understand access to care is important and we will accommodate requests for virtual appointments outside of our office area. Please reach out!
I am in crisis. What should I do?
As we are a small private practice, we are not able to manage crises or complex mental health issues requiring services that may be typically seen at a community mental health center with case management and wrap around services. If you are experiencing suicidal thoughts, please call 988 immediately to reach the National Suicide Hotline 24 hrs./day. Any Life-Threatening emergencies, please dial 911, you may also contact your closest ER. Please see our resources.
Hamilton Center Crisis Diversion Center
Union/Regional Hospital in the Terre Haute Area
How can I reach a live person? We value the opportunity to communicate with you. Our clinic utilizes an automated phone system that redirects and priortizes calls. Practice phones are not directly staffed by a live representative. If immediate access to a live person is a priorty for you, we understand that our practice may not meet your expectations. However, please be assured that all messages left through our phone system are promptly addressed usually within 24 business hours, often sooner. We are dedicated to providing timely and effective communication to ensure your needs are met.
What is a paper free clinic? We are pleased to inform you that our practice operates as a paper free clinic. To streamline our processes and ensure efficiency, we require all forms to be completed prior to appointments. This allows our clinic to verify insurance and prepare for your appointment. Access to technology– forms can be completed on tablet, phone, laptop, desktop. Some people utilize the library, friends, and family to assist them. We recommend starting the form completion process as soon as you get them to avoid delays to your appointment and address any issues that may arise. Please contact our office with any technical difficulties.
Where are you located? 2901 Ohio Blvd. Ste 114 Terre Haute, IN 47803. If you’re from the Terre Haute area, we are near Basler’s and Meadows Mall.
What is your cancellation policy? We require 48 business hours to cancel or reschedule an appointment to avoid any fee’s.